Duncan Aviation named 2018 North American Winner of Bombardier Authorised Service Facility Excellence Awards
Lincoln, NEB. – Duncan Aviation was recognised by Bombardier Business Aircraft for its performance in 2017 as a top authorised service facility in the support of Bombardier customers. Judged on a set of criteria that included quality, compliance, customer satisfaction and customer influence, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of the North American category of the 8th Annual Bombardier Authorised Service Facility Excellence Awards.
Bill Molloy, Vice President of Aftermarket Sales and Commercial Strategy, Bombardier Business Aircraft, presented the awards at Bombardier’s booth at the Orange County Convention Center in Orlando during the National Business Aviation Association’s (NBAA) Business Aviation Convention and Exhibition (BACE).
“These awards recognise our authorised facilities’ commitment to serving operators of Bombardier business aircraft with superior quality and performance, effectively supporting our mutual goal to maximize the efficiency of our customers’ operations,” Molloy said.
Duncan Aviation Chairman Emeritus J. Robert Duncan (centre) and Vice President and Chief Operating Officer Jeff Lake (left) accepted the award from Molloy (right).
“We have more than 200 dedicated Bombardier product team members with an average of 14 years of experience at Duncan Aviation,” says Duncan. “Our team members are the reason Duncan Aviation is successful. We are proud of the services they provide and appreciative of the great support we receive from Bombardier. We have a long and strong relationship with Bombardier and continue to work together to provide the best service possible for operators of Bombardier business aircraft. We are proud to be recognized by Bombardier for our commitment to providing their aircraft operators with superior quality and performance.”