Universal Aviation earns Stage II IS-BAH for ground handling in Madrid

Universal Aviation’s ground handling operation at Madrid-Barajas Adolfo Suárez Airport (LEMD) has earned Stage II accreditation under the International Standard for Business Aircraft Handling (IS-BAH).

The achievement comes as Mediterranean peak season is beginning to build across Spain and southern Europe.

“Earning IS-BAH Stage II in Madrid is an important milestone for our Spain team and a direct reflection of how seriously we take safety, consistency, and operational discipline,” said Adolfo Aragon, CEO of Universal Aviation. “Madrid is an important business aviation gateway in Europe, especially during the Mediterranean summer season, and operators need a partner they can trust when the pace of activity increases. This accreditation demonstrates that our safety management system is not only in place, but actively embedded in the way our team operates every day.”

IS-BAH Stage II validates that a ground handler’s safety management system has matured beyond initial implementation and is being applied consistently in daily operations. 

Universal Aviation Madrid provides 24-hour support at LEMD and offers customers several benefits, including access to private passenger and crew lounges reserved exclusively for Universal Aviation customers. The location also operates with its own ground service equipment, including pushback, lavatory, water service and towbarless towing capabilities.

“Our customers come to Madrid because they need more than basic handling,” said Gonzalo Barona Jr, MD, Universal Aviation Spain. “They need a seasoned local team that understands the airport, the authorities, the peak traffic patterns, and the expectations of business aviation operators. We are passionate about creating a great experience on the ground, but that experience starts with safety, preparation, and disciplined execution – especially during high-demand periods like the Mediterranean peak season.”

After a 45-year absence, Madrid is also preparing for the return of Formula 1, with the new Madrid Grand Prix scheduled for September 11–13th, 2026, at the MADRING circuit. 

“We are very excited about the return of Formula 1 to Madrid,” Barona added. “It will bring tremendous energy and global attention to the city, and it is exactly the type of event where preparation, local coordination, and strong ground support make a real difference. Our team is already focused on helping operators plan ahead so their Madrid missions are as smooth and efficient as possible.”