STACK.aero reports 56% increase in trips through Business Operations System
STACK.aero has reported a 56% increase in trips created through its Business Operations System (BOS) platform versus 2024.
In a 2025 Growth Snapshot report, STACK.aero found among its charter broker customers 55% expanded their platform usage, adding customers and upgrading their subscriptions to the premium Enterprise level. Of those brokers, 65% expanded their charter teams in response to expanding business supported by BOS.
“There is a clear evolving need for technology solutions in the charter marketplace to genuinely increase efficiency in a sector that has traditionally relied on manual workflows and disparate tools,” said Cat Buchanan, director of Business Development at STACK.aero.
STACK.aero grew in its core US, UK and Canadian markets by 40%, 44% and 100%, respectively in 2025. It also added its first customers in the Asia-Pacific region.
“As the sector digitalises, it is becoming more connected and integrated, which in turn is generating demand for further digitalisation and integration – in short, people are recognising the inefficiencies of siloed systems and no longer want to work in them,” said Buchanan. “Digital platforms that synchronise functionality, data and dynamic information are becoming essential to maintain streamlined services.”
STACK.aero’s platform saw broker adoption accelerate through 2025, a trend the company expects to continue in 2026 — especially as it develops more in-platform tools, adds AI functionality and further integrates with other business aviation software.
One of the new tools coming in 2026 is a Jet Card Management feature that will allow jet card balances to be managed within the STACK.aero system.
“Brokers and operators will sell a number of block hours to a customer and as the customer flies, they will be able to reduce the balance of the block hours purchased within our STACK.aero platform,” explained Buchanan.
Looking ahead, Buchanan said STACK.aero expects a “significant proportion” of day-to-day broker workflows will be digital-first within the next 12 to 24 months, if not fully digital from end to end.
“The major shifts in working practises won’t result from dramatic technological leaps, but from the steady replacement of analogue processes – Word documents, emails, and PDFs, for example – by integrated, digital solutions. Customer expectations are driving the change,” she said.
