Jet Aviation renovates Rotterdam FBO

Jet Aviation has completed a renovation of its FBO in Rotterdam, the Netherlands.
The project included an extensive remodel and redesign of all customer and crew areas and the adoption of a number of sustainable practices including installation of a heat pump.
“We are dedicated to providing an effortless, elevated customer experience across our network,” says Joao Martins, vice president FBO operations Europe. “This is not just in our FBO services, but also in the environments that we provide for our customers. Building on our recent renovations across our European network, the new-look Rotterdam facility is part of bringing this to life, integrating our design standards and commitments to sustainability to ensure a seamless and elegant journey through the FBO.”
Inside the FBO, two passenger lounges feature new furnishings, conference facilities and upgraded amenities including a buffet area. The larger lounge has also been extended by an additional 15sqm (161sqft) and can be divided into multiple areas. A customer desk has been added adjacent to the main entry and exit doors.
In addition, a new 40sqm (431sqft) crew lounge provides a space for pilots and crew to relax, while a new shower room is available for customers or crew in between flights. The existing kitchen and working areas have also been relocated and redesigned.
As well as the new heat pump, building utilities have been upgraded in partnership with Rotterdam The Hague Airport and Schiphol Real Estate for increased energy efficiency. These include: an adjustable climate control system and updated dimmable LED lighting. A thicker insulation layer has been incorporated into the roof, supporting performance of the new heat pump.
Rotterdam joined the Jet Aviation network in 2018. The facility introduced electric ground service equipment in 2023, followed by on-site Sustainable Aviation Fuel in 2024. It also supports local recycling initiatives.
Ricardo Paiva, senior director site operations, said: “The new design has been specifically conceived with the needs of our customers in Rotterdam in mind.
“The redesign introduces a calm, refined aesthetic in all areas, with spaces carefully thought-out and remodelled to efficiently meet the requirements of passengers, crew, and the operations team as they move through and utilise the FBO. We are also very happy to work with Schiphol Real Estate to include more energy efficient utilities, building on our commitment to adopting more sustainable practices across our operation.”
Meanwhile, Jet Aviation completed a renovation at its FBO in Geneva, Switzerland in the first quarter of 2025, as well as a refurbishment in Dusseldorf and an update of the North Landside Lounge at its FBO in Zurich, Switzerland, at the back end of 2024.