Jet AI launches CharterGPT with more AI to come
Jet AI Aviation, the Las Vegas operator, has launched CharterGPT – a new app that allows customers to use artificial intelligence to book charter.
The company – formerly Jet Token – will soon list on the Nasdaq following a merger with Oxbridge Acquisition Corp, a special purpose acquisition company (SPAC).
CharterGPT is designed to filter out the key facts that are needed to book charter. It then searches for individual aircraft available through the Avinode charter marketplace. CharterGPT then automatically contacts brokers.
“Customers can press a button and chat with it – which is fun – and then get serious charter quotes,” said Mike Winston, chairman, Jet AI Aviation. “But it is serious and we will keep improving it. We are not launching a series of robo calls to the industry.”
As an operator, Jet AI Aviation is not promising instant results. Instead, it tells customers it could take three hours to confirm. “We are not promising to be an Uber for jets or coming in to change the industry,” said Winston. “There is a lot of fine tuning to come on the back end and understanding human nature on the front, But even a decent improvement in productivity that is non-invasive and is well received is plenty good enough.”
Jet AI Aviation is set to launch a number of other products for operators. These include repricing dead-legs. “If you’ve got an empty leg, between two two points, but you wish to say originate and terminate at someplace nearby and sort of in the same direction, we can price it for you dynamically,” said Winston.
Flight Club – another new product –allow business jet charter operators (FAA Part 135 operators) to offer individual seats under Part 380 operator (which can offer escrow). “The software sends the booking and files the DOT [Department of Transport] forms automatically and then you have to set up an escrow which we help with. Once you have done you can sell by the seat,” said Winston. Jet AI has already used this working with Cirrus Aviation and the Vegas Golden Knights ice hockey team.
It is also planning to offer technology to allow small operators to create their own jet cards. “If you are a smaller operator – and 80% of these don’t have cards – we can give you the software to offer a jet card,” said Winston. “We are talking about the contracts, the system to log in and change hours and so on. We really want to help the smaller operators compete.” It also wants to simplify – and reduce the cost – of buying carbon credits for operators.
Winston said that Jet.AI is keen to work with operators – particularly the 2,350 Part 135 charter operators in the US where 80% have fewer than 10 aircraft.
“We are not going out there saying we can revolutionise everything or book charter within a minute,” said Winston. “But we can use AI to make the industry more efficient and it is literally in our name.” Jet Token never issued a token.
“There is the utility of using AI to take in requests from existing customers. One of the things that we learned with our card management platform was that our customers really would just prefer to text,” said John Church, chief technology officer, Jet.AI. “We are building that capability and that works well with all of our other products.”