Cessna customer service website now available on smartphone


Company launch website for mobile devices such as smartphone, iPad or tablet

Brad ThressCessna Aircraft has
launched a new mobile version of its Citation customer service website. Customers
can go to Cessna.mobi on their smartphone, iPad or tablet to access contact
points for technical information, Cessna Service Parts and Programs, Citation Service Centers,
field service reps, customer care, authorized service facilities and the
Customer Service leadership team.

In addition, the site includes a calendar of
special events staffed by Citation
Service Center
and Cessna Service Parts & Programs experts.

“Our mission
is to continue to be the No. 1 aircraft customer solution provider in the
world. We accomplish this through timely and accurate resolution of customer
requests and through agile global service and support options. This new version
of our website enables a Citation pilot anywhere in the world to quickly and
easily access the full range of Cessna Customer Support services through a
mobile Internet device,” said Brad Thress, Cessna’s senior vice president
of Customer Service.