ABS Jets signs contracts with US and Chinese clients

Jan Kralik of ABS Jets

ABS Jet says it has seen a significant increase in flight planning assignments for customers coming from North America, South America and China, having signed contracts with several Chinese clients for its operations control centre (OCC) services.

Jan Kralik, director of operations at ABS Jets, says: “Reviewing last year’s performances and results, 2014 was an excellent year for us with growth in every department. However, our Operation Control Center’s growth is substantial. The increasing confidence that we are getting from clients coming from the Americas is very encouraging. The contracts that are signed with Chinese clients show that our competences and services are appreciated worldwide.”

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The flight planning system of ABS Jets supports up to 260 types of aircraft. Michal Pazourek, chief operations control center and chief dispatcher, adds: “Our philosophy is that understanding the pilot’s needs is a key element, we therefore treat every customer and its crew as if they were a member of our own fleet and we give them the same dedication. It is almost like a ‘family friendship’ atmosphere between our flight support team and the clients’ team.”

“We follow a different concept than is usually expected from companies providing flight planning. Our philosophy is based on personal approach, our dispatchers know every client very well and our clients know the team, which makes the communication easy and effective,” says Pazourek. “Our dispatchers know clients and crews, by name and they are always very well briefed about actual flight trips.”