The Bombardier Singapore Service Centre celebrates Global Express aircraft installation milestone


Bombardier announced that its Service Centre at the Seletar Aerospace Park in Singapore has installed and certified a Lufthansa Technik AG nice HD Cabin Management System (CMS) and SDR Wi-Fi system in a Global Express XRS aircraft, marking the first time a Bombardier business jet in the Asia-Pacific region has achieved such an installation milestone. Installed by the engineering team in Singapore, this achievement was the ideal fit for this undisclosed customer, who wanted to update the existing 10-year-old CMS with the nice HD system on the Global Express aircraft.

The CMS milestone comes as the expansion for the Singapore Service Centre is in full development. Announced in February 2019 at a ground-breaking ceremony, the enhancement of the Singapore Service Centre will see the facility more than quadruple its current 100,000 sq. ft. (9,260 m2) footprint to approximately 430,000 sq. ft. (40,000 m2), transforming it into a high-capacity, one-stop-shop super centre, offering customers a full gamut of maintenance, refurbishment and modification services required throughout an aircraft’s life, directly on site. Construction is ongoing with the target for its inauguration in 2020.

“This achievement underscores the outstanding engineering and maintenance teams that we have at the Singapore Service Centre serving our customers in the Asia-Pacific region,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. “Since opening in February 2014, the Singapore Centre has established itself as a centre of excellence for all types of retrofits, maintenance procedures and upgrades. With the expansion of this facility, we will continue to provide customers in the Asia-Pacific region with enhanced reliability and service options and create future opportunities to reach more achievements like this one.”

“This Global Express XRS customer sought a facility that had the ability to take on such an upgrade to enhance the customer experience,” said Simon Wayne, General Manager of the Singapore Service Centre. “The passenger control units for the nice HD system fit into the Global’s existing locations, which saved the customer time and money.”

The Singapore Service Centre expansion will introduce exceptional new customer facilities, including a full-service 37,000 sq. ft. (3,500 m2) paint shop, advanced interior finishing capabilities, with key support functions such as training, sales and customer support, and an expanded portfolio of component, repair and overhaul (CR&O) services. It will also offer heavy structural and composite repair capabilities, in addition to a 10,000 sq. ft. (929 m2) integrated parts depot. The Singapore Service Centre can service the full range of Bombardier Global, Challenger and Learjet aircraft including the largest, most luxurious and longest range business jet ever built, the flagship Global 7500 aircraft.