Rivera named as director of international operations at Gulfstream
recently appointed Joseph Rivera as director of international operations. He
reports to Barry Russell, vice president, customer support.
In this new position, which
is based in Savannah, Rivera is responsible for
oversight of Gulfstream’s three international service centres in Beijing; Luton, England; and Sorocaba, Brazil.
Luton and Sorocaba
are currently in operation, while Gulfstream Beijing is expected to begin
“Joseph’s breadth of
experience and leadership skills will greatly benefit our customer service
organization,” said Mark Burns, president, Gulfstream product support.
“He is well-versed in the continuous improvement and lean processes that
are crucial to our business. He has a proven track record of implementing such
initiatives with successful results.”
Rivera worked for Gulfstream
from 1997 to 2006 before joining Bombardier, where he was most recently the
general manager for Bombardier’s Tucson service
centre and was general manager for the Bombardier service centre in Fort Lauderdale from 2006
Rivera’s 32-year aviation
career also includes posts as director of maintenance, shop foreman and
aircraft and powerplant technician.
Rivera earned bachelor’s and
master’s degrees in professional aeronautics and management, respectively, from
Embry-Riddle Aeronautical University.
He is an authorised aircraft inspector.