MRO Insider app responds to first international AOG request


MRO Insider’s platform has been used internationally for the first time, when it dispatched AOG support to a US-based Gulfstream operator grounded in Italy. 

With international coverage added, MRO Insider users can now pay an annual fee to have AOG support in the US and over 25 additional countries, with packages starting at $500 per year. 

“Thanks to our recent international expansion, one of our valued flight departments was able to ping out for AOG support and receive options over in Italy,” said Andy Nixon, president, MRO Insider. “One of our newly-added providers, who carries a Part 145 approval, responded quickly and efficiently; carrying out the AOG work and getting the US-based aircraft back in the air.”

Service providers enrolling on the MRO Insider network are vetted criteria including: certifications, drug/alcohol paperwork and liability insurance. The company is also now offering flight departments and service providers 12 months at no cost if the value is not recognised through the platform.

“Our company doesn’t get involved with brokering jobs or being paid commissions; this model continues to exceed the expectations of our providers and flight departments – yet another way we continue to improve efficiency and transparency while we raise the bar for business aviation services,” said Nixon.

Core topics