Embraer expands customer service across US and Canada
Embraer Executive Jets is opening a new regional distribution center in Las Vegas and is expanding its authorised service center network in North America with the addition of four new facilities.
“The new distribution and authorised service centers are important additions to our award-winning customer support and services in North America,” said Scott Kalister, vice president, Customer Support and Services for the US, Canada, Mexico and the Caribbean, Embraer Executive Jets. “Our policy is to work as closely as possible to customers in each region to offer comprehensive support and these new customer resources are our latest effort.”
The facility, located 10 minutes from Las Vegas McCarran International Airports, will have a stock of critical parts and supplies for Phenom and Legacy aircraft and will open in early November.
Four new authorised service centers will be added to the North American network for Phenom 100 and Phenom 300 maintenance including Broomfield, CO-based Stevens Aviation which will do base maintenance, Chicago, IL-based Flightcheck which will do line maintenance and Edmonton, Canada-based Aurora Jet Partners which will do base maintenance. Comlux, based in Indianapolis, IN, will provide base maintenance for the Legacy 600, Legacy 650 and Lineage 1000, becoming the first US authorised service center for the Lineage 1000.