Bombardier opens Farnborough RSO

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Bombardier Aerospace opens newest regional support office at Farnbrough 

Bombardier
Aerospace announced the opening of its newest regional support office (RSO) at
Farnborough. The new office, the 10th Bombardier RSO to open outside
North America in the past four years, will anchor regional support capabilities
for the growing number of Bombardier business aircraft customers in Europe.

The
Farnborough RSO is located with the Bombardier business aircraft international
sales office within the TAG Farnborough Airport Terminal building and alongside
Bombardier’s authorised service facility (ASF), TAG Farnborough Engineering.

“Our
customer base counts on Bombardier support teams embedded in their region,”
said Andy Nureddin, vice president, customer services and support, Bombardier
Business Aircraft. “By centralising our technical expertise and operations
support in Farnborough, we will significantly bolster our response times for
our European customer base and build lasting partnerships locally and globally to
foster efficient operations of Bombardier aircraft.”

More
than 560 Bombardier business jets are based in Europe.
The Farnborough RSO will provide expertise and support to local customers, as
well as customers flying into the region.

Bombardier
has been expanding its customer support network to bring services closer to its
growing international customer base. Bombardier also operates RSO locations for
business aircraft in Dubai, United Arab Emirates; Hong
Kong, China; São Paulo, Brazil;
and Singapore.

Bombardier
business aircraft customers traveling through London during the 2012 Olympics can expect
bolstered on-site support round the clock from July 23 to August 17, 2012. Five
field service represatatives will be posted in the London area, with Bombardier’s dedicated MRT
based close by. Qualified technicians will also be on standby at the company’s
nearby wholly owned Schiphol service centre in Amsterdam
as well as at three of its authorised services facilities in the London area – TAG Aviation Farnborough & Ocean Sky Jet
Centres in Luton and Manchester.

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