Embraer expands support for World Cup
Embraer Executive Jets expands its customer support during the FIFA World Cup.
Embraer Executive Jets has expanded its customer support services available to the 12 host cities for the 2014 FIFA World Cup in Brazil, which starts this week and runs until 13 July.
Embraer will strategically position field service representatives in the host cities and use authorised service centres when required, backed by the main contact centre, which already operates round the clock at its headquarters in São José dos Campos.
At Bertram Luiz Leupolz Airport in Sorocaba, Embraer Executive Jets’ service centre operated by Universal Aviation will provide aircraft handling, hangar and FBO services for all business aircraft makes and models.
Other authorised service centres in Belo Horizonte, Brasília, Curitiba and Goiânia will offer on site support to operators. There is a fleet of 160 Embraer business jets operating in Brazil.
Edson Carlos Mallaco, vice president, customer support and services, said: “Our goal is to ensure presence and assistance for our Brazilian and international customers to enjoy the World Cup with peace of mind regarding aircraft availability.”