Textron strengthens European service network

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Textron Aviation service centre

Textron Aviation say that they will continue to invest in their European service network.

Brad Thress, senior vice president, Customer Service said: “As the leader in business and general aviation, we have more than 200,000 operators depending on us to keep them flying.”

“As the leader in business and general aviation, we have more than 200,000 operators depending on us to keep them flying.”

“With our second largest fleet concentration in Europe, we are focused on elevating our service and support for all customers in the region,” added Thress.

Textron is increasing the parts inventory for all aircraft models at its Düsseldorf, Germany distribution centre to ensure factory service and parts are conveniently available to operators in Europe.

Thress said: “Nothing is more important to keeping our customers’ aircraft in the air than having the right part at the right time. Further streamlining our parts distribution and adding inventory will translate to improved accessibility benefiting operators in the region.”

Textron Aviation will soon offer TCAS II 7.1 upgrades for early model Cessna Citation business jets. This upgrade will allow operators of applicable aircraft to comply with European airspace requirements by the end of 2015.

Last week, Textron Aviation held its first Customer Conference for European operators of  Beechcraft, Cessna and Hawker aircraft at its Valencia, Spain service centre.  The company also held a customer conference earlier this month at its headquarters in Wichita, Kansas, where it welcomed more than 500 aircraft operators.

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