Textron Aviation invests in European service network


Textron Aviation Dusseldorf

Textron Aviation announces that it is investing in a factory-direct service model to make the company more accessible and convenient for operators across Europe.

Brad Thress, senior vice president, Customer Service said: “The level of factory-direct support solutions we now offer is unmatched in the industry, and we’re continuing to invest while listening to what our European operators need and want. Factory-direct service gives owners and operators peace of mind while maintaining the pedigree and the resale value of their aircraft.”

Textron Aviation provides a suite of complete maintenance and support solutions to a European fleet of more than 1,600 Citation, King Air and Hawker aircraft.

Textron Aviation opened its newest European line maintenance station in Bremen, Germany, in April. With this addition, the company operates five line maintenance facilities across Europe, including in Luton, United Kingdom; Stuttgart, Germany; Cannes, France, and Geneva, Switzerland.

The company also operates six service centres throughout the European region in Doncaster, United Kingdom; Düsseldorf, Germany; Paris, France; Prague, Czech Republic; Valencia, Spain; and Zürich, Switzerland.

In 2015, the company added a Cessna Citation CJ3 dedicated to supporting customers throughout Europe. Based at the Düsseldorf Service Centre, the aircraft has a two-hour reach to most customers, and it is available seven days a week, including most holidays.

Textron Aviation can also help European Citation, King Air and Hawker operators with operational challenges related to EASA regulations.

The company offers a cost-competitive solution to guide operators through the compliance process related to the Part-NCC EASA rule change that goes into effect Aug. 25, 2016. Part-NCC requires any non-commercial operator registered within the 32 EASA member states or operating in an EASA state to adapt a safety framework similar to commercial operators.

Textron Aviation also can serve as an operator’s continued airworthiness management organization (CAMO), allowing the company to issue and extend Airworthiness Review Certificates to EASA aircraft.