Lufthansa Technik offers new product bundle for VIP executive jets
Lufthansa Technik is offering a new product bundle for life cycle support of VIP and executive aircraft.
As well as the pre-defined services, customers will have support in case of “Aircraft-On-Ground” (AOG) incidents and other emergencies.
“Our customers will get a 24/7 global ‘free of charge’ trouble-shooting hotline support for up to ten man hours as an ‘airside assistance’ regardless where the aircraft operates”, said Walter Heerdt, senior vice president Marketing & Sales of Lufthansa Technik. “This means, that after a signature of a stand-by support agreement, no further fees or charges will apply until the customer request additional services at prior agreed prices and conditions. This would add global AOG coverage on top of perhaps existing MRO services contracted by the customer at his home-base.”
Engineering and troubleshooting questions will b dealt with by the 24/7 by the Lufthansa Technik central maintence control centre. Basic service bundles can be extended by adding extra service product from Lufthansa Technik’s general VIP maintenance and operational services.