Hawker Beechcraft bases GSVs across the US
Ground support vehicles based at key locations
Hawker Beechcraft Global
Customer Support (GCS) has announced it has chosen the base locations for its mobile
technical support team’s current fleet of ground support vehicles. Announced
earlier this year, these vehicles, in addition to a dedicated support aircraft,
are equipped to provide quick response to unexpected customer aircraft service
issues. Initially a ground support unit is positioned on the West Coast to
cover Arizona, Nevada
and California, while a second unit is based
in the Northeast to support operators in the New York,
New Jersey and Virginia region. Future plans call for an
expansion of this service in other parts of the US, as well as in key strategic
locations around the world.
“Speed of response is
critical,” said Christi Tannahill, Hawker Beechcraft vice president, GCS. “To
make sure the right resources arrive quickly, GCS is positioning its highly
knowledgeable team of expert technicians, field support and management
personnel where they can be equipped and dispatched on short notice anywhere in
the continental U.S. Positioning the teams in these locations enables us to
broaden our service area while ensuring we provide the best customer experience.”
