Hawker has appointed Andy Balser vice president Customer Excellence


Balser joins GCS team as vice president, Customer Excellence

Andy BalserHawker Beechcraft Global
Customer Support (GCS) has announced the appointment of David A. (Andy) Balser
as vice president, Customer Excellence.

Balser, who brings 15 years
of international executive management experience to his new role at Hawker
Beechcraft, will be responsible for overseeing and communicating the GCS team’s
vision for customer focus and superior service. He will report to Christi
Tannahill, Hawker Beechcraft vice president of GCS.

“Andy is an experienced and
accomplished customer support executive with an established track record of
delivering extraordinary service to his clients,” Tannahill said. “He brings
valuable experience from his time at NetJets and will serve as an integral part
of our Global Experience Team. We’re pleased to have him and believe he will be
a great addition to our team as we continue to focus on providing the best
experience for our customers.”

Most recently, Balser was a
founding member of the executive leadership team and the vice president of
NEXUS Flight Operations Services in Manama,

He has a bachelor’s degree
in business administration and aviation management from Ohio State University. A former member of the Ohio
Regional Business Aviation Association Board and the American Association of Airport
Executives, he currently sits on the Advisory Board for the Franklin University
College of Business Administration in Columbus,