Executive AirShare promotes Jill Plumb
Executive AirShare has created a new leadership position and promoted Jill Plumb (pictured) to vice president of marketing, corporate communications and customer experience.
This new position oversees all marketing and corporate communication activities and assumes responsibility for customer experience, which includes Executive AirCare.
Executive AirShare is America’s third largest fractional ownership programme.
“For more than 11 years, Jill has guided our company’s brand and public-facing image with her marketing expertise and deep knowledge of the industry and market.”
Keith Plumb, Executive AirShare’s president and CEO, said: “For more than 11 years, Jill has guided our company’s brand and public-facing image with her marketing expertise and deep knowledge of the industry and market.
”Jill will focus on implementing new initiatives to continually exceed our customers’ expectations. Having Jill oversee positive customer and shareowner interactions will be instrumental for the long-term success of Executive AirShare.”
Jill Plumb joined the company in 2006, as director of marketing and corporate communications. She will now work closely with AirCare manager Michelle LaRocco to continue the company’s personalised service to fractional owners, LAUNCH Lease customers, and EMBARK members.
Harry Mitchel, Executive AirShare’s chief operating officer, said: “Jill’s conscientious commitment to customers has been demonstrated throughout her tenure at Executive AirShare. She has an excellent relationship with our shareowners, who see her as their advocate. She provides superior customer service on a daily basis, externally and internally.”