Embraer enhances customer support in Russia


Embraer and Jet Aviation Moscow Vnukovo sign MoU

Embraer announced at the
sixth Russian International Business Aviation Exhibition, JetExpo 2011, a
Memorandum of Understanding (MoU) with Jet Aviation Moscow Vnukovo to work on
establishing an enhanced maintenance service able to respond 24/7 with
certified mechanics, special tools and a readily available on-site spare parts
stock. Already approved as Embraer authorised service centre at Vnukovo International Airport
since 2009 for line support, Jet Aviation will hold a comprehensive stock of
parts consigned by Embraer available for Legacy 600 and Legacy 650 executive

“It’s our commitment
to continue growing and improving our service center network. This new on-site
stock in Moscow, with a 24/7 Aircraft On Ground (AOG) maintenance support, is
an important milestone in our strategy to provide the best support for the
Legacy customers,” said Antonio Martini
Neto, vice president, customer support and services, Europe, Middle East and
Africa (EMEA) – Embraer Executive Jets. “We
are delighted to reinforce our relationship with Jet Aviation Moscow, a strong
partner to support our Legacy 600 and Legacy 650 customers in Russia.”

Embraer and Jet Aviation are working together
to have this enhanced service implemented by December 2011, right after the
contract is signed. Jet Aviation will consequently increase its workforce to
better support Legacy customers.

“As part of our
collaboration with Embraer to enhance maintenance services, the extended spare
parts consignment ultimately serves to reduce the downtime of aircraft and thus
increase operators’ aircraft utilization,” said Ian Ludlow, general director
at Jet Aviation Moscow Vnukovo.

Christof Spaeth, senior vice president, MRO
& FBO services, EMEA & Asia, Jet Aviation added: “As the only global MRO support network
offering line maintenance and 24/7 AOG support in the region, our strengthened
relationship with Embraer fortifies our ability to provide quality maintenance
to this important growing customer base.”

Core topics