Dassault to provide onsite support for World Cup in Brazil
Dassault Falcon Jet announces plans for onsite support for operators attending the World Cup in Brazil.
Dassault field reps will be on standby to serve business jets arriving into Brazil for the 2014 FIFA World Cup, which runs from 12 June – 13 July 2014.
The company will be supported by the GoTeam at Dassault Aircraft Services at the company owned service centre at Sorocaba, 62 miles from São Paulo.
Jacques Chauvet, senior vice president, worldwide customer service, says: “With our company-owned service centre in Sorocaba and a team of highly trained field service representatives in the area, we are well positioned to provide support for operators attending this popular global event.”
“However, to ensure we provide ‘above and beyond’ support, we’ve made further provisions, including increasing spares inventory and establishing a dedicated on-site team of field service representatives to spearhead 24 hours a day, seven days a week AOG support during the World Cup,” Chauvet adds.
“Planning for the world’s biggest sporting event was achieved in great part thanks to operator feedback through our– ‘Let Us Know Before You Go’ –programme, accessible through the Falcon Customer Portal,” said Chauvet. “This programme allows operators to advise us on planned aircraft movements helping us anticipate and ensure the provision of mission-critical support and parts.”
Brazil has a fleet of more than 50 Falcons. In a Tweet last week, Vadim Feldzer, manager communications and external relations at Dassault, said the company expects over 100 Falcons to arrive in Brazil for the World Cup.