Dassault focuses on improving service for Russian customers

Dassault Falcon will demonstatre its commitment to the Russian market by displaying two aircraft at Jet Expo 2012 in Moscow. The company will be showcasing two Falcons – the Falcon 7X and the Falcon 2000LX.

According to Dassault, half of new Falcon orders in Russia are for the 7X, the only business jet equipped with a fully-digital flight control system. The Falcon 7X can connect Moscow with New York, Johannesburg or Singapore nonstop.

Dassault Falcon currently operates a sales office in Moscow and is nearing agreement with Avia Group to set up a Falcon authorised service centre at Moscow’s Sheremetyevo Airport. The centre, to be located in the vicinity of Avia Group’s new Terminal A passenger building, which was inaugurated earlier this year, is projected to open in 2013.

In addition, the company will shortly move its existing Dassault Falcon Service satellite service centre at Vnukovo Airport, which has been in operation for seven years, into new premises at the Vnukovo-3 executive aviation terminal, closer to the licensed maintenance providers it supports.

“Russia is once again one of the most active business jet markets and we are looking to leveraging our long experience in the country to better serve customers’ needs there,” said Gilles Gautier, head of Dassault Falcon sales for the Eastern Hemisphere.