Covid-19 pandemic highlights need for JetCraft and JSSI partnership


“The conversation with JSSI began before the Covid-19 pandemic, but the outbreak has only proven the importance of expanding our offering to support our customers across the globe,” Chad Anderson, President, Jetcraft told Corporate Jet Investor (CJI).  

The London-based firm is teaming up with Jet Support Services Inc. (JSSI) to offer customers globally a post-purchase unscheduled maintenance programme. Lasting six months, the programme, according to Jetcraft, encompasses virtually all business jet makes and models and will cover engines, airframe and auxillary power units (APUs) after closing on all in-service aircraft acquired through the company. 

 Anderson told CJI the partnership with JSSI is one of the many ways Jetcraft is upgrading its service offering during Covid-19 and beyond. “We’re seeing a high level of interest in the market and requests for viewings, both from owners considering an upgrade; and from first-time buyers, for whom the pandemic has acted as a catalyst in their decision to move to ownership.  We just closed on an aircraft yesterday, and the week prior, we facilitated a deal from start to finish in just seven days.” 

 Anderson continued: “During the Covid-19 pandemic, we’ve remained open for business and ready to transact. The JSSI programme is one of the many ways we’re expanding our offerings during this time, in order to be an even stronger resource for our clients in the future.” 

 Jetcraft says its “boots on the ground structure” with 20 offices worldwide meant that even in the height of global lockdown the company was able to complete transactions. Anderson told CJI JSSI has a global structure to match and this could present a unique opportunity to the industry.  

 “[The partnership] will prove to buyers and sellers the value of using an accredited dealer, with a global structure that will enable them to take advantage of available inventory across the world. JSSI’s global structure matches Jetcraft’s own, meaning that wherever a customer is based or has travelled to, they are protected,” said Anderson. 

 Francisco Zozaya, business development & strategy at JSSI, said: “We pride ourselves on our international expertise, with technical advisors in every market who speak the local language, know the region’s culture and understand clients’ needs. Our service record is our true differentiator in the industry, and we believe aircraft owners new to JSSI will be impressed by the level of support we offer.” 

 Jetcraft customers who purchase an aircraft with JSSI’s six-month post-purchase coverage can then enrol in full coverage JSSI programmes  

 All enrolments are subject to JSSI and Jetcraft approval. Some exclusions apply. For example, avionics coverage cannot be selected without airframe coverage; APU coverage cannot be selected without airframe or engine coverage.   

 Meanwhile, both JetCraft and JSSI are joining the 500-plus participants in the online Corporate Jet Investor Global 2020 conference on July 8th. Find out how you can benefit from 12 hours of thought leadership, market intelligence, interactive panel discussions, digital networking and much more, via this link. 

Francisco Zozaya (L) and Chad Anderson (R)