Biggin Hill appoints Sarah Dennis

Sarah Dennis, customer service manager at Biggin Hill

Biggin Hill Airport appoints Sarah Dennis as customer service manager.

Sarah Dennis, customer service manager at Biggin Hill.

London Biggin Hill Airport has appointed Sarah Dennis to the newly-created position of customer service manager.

Dennis’ responsibilities will include all aspects of passenger and flight crew welfare within the airport’s executive handling terminal. She will also be responsible for a number of systems including SkyPets, the specialist unit for handling animals traveling with passengers on business aviation flights.

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Biggin Hill has seen a recent increase in business traffic and that this is mainly by larger corporate aircraft flying over longer distances.

Robert Walters, business development manager at the airport, says: “This trend calls upon us to create a new emphasis on passenger and flight crew requirements. The appointment of Sarah Dennis is to develop and enhance our customer performance and relationships in all key FBO-related areas.”

London Biggin Hill Airport is located 12 miles from the City of London and is six minutes by helicopter to the London Heliport in Battersea.